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Vodacom launches Alcatel 2019G for elderly

Vodacom has released the Alcatel 2019G phone with a large keypad and simple interface, aimed at the elderly or those with low vision. The company says senior citizens have been consistent in their feedback – stating that they prefer a large keypad.

In line with our purpose pillar of creating an inclusive digital society, the introduction of the Alcatel 2019 series helps us make sure no one is left behind. As we move into the digital age, we want to make sure all segments of our market migrate into this new digital world,” says Karen Smit, Vodacom Principal Specialist for Specific Needs.

The Alcatel 2019G has a simple interface with large icons, and comes with a dedicated charging dock. Its features include SOS emergency functions; torch; lock and unlock key; 16 hours of talk time; a 2MP rear camera and a wireless FM Radio that works without the need of headphones.

Vodacom has already been offering text-based channels for the deaf, hearing impaired, and speech impaired with access to emergency services. 

The Alcatel 2019G will retail for R649 on prepaid and is available at reduced monthly subscriptions on certain contracts. 

Vodacom’s 112 Emergency Service App allows users to contact the ER24 Emergency Contact Centre such as police, ambulance, fire and sea rescue for themselves or for others by simply downloading the app from their respective app stores.

Vodacom’s SMS Emergency Service allows registered customers to request emergency services by sending an SMS with the word “Help” to 082 112, along with information relating to the emergency.

All Emergency Services are zero-rated on the ConnectU platform so customers don’t have to worry about data costs. 

Contract rates start at a reduced R59pm x 24 months on uChoose Flexi 65 (+200 SMS).

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